When attempting to switch or cycle between the profiles connected to their accounts, some Hulu users experience the “We encountered an error when switching profiles” message. It turns out that this issue appears to affect a variety of gadgets.

We ran into a problem when switching profiles on Hulu.

It turns out that there are a number of distinct factors that could eventually be contributing to the appearance of this error code:

Hulu-related cached data Conflicting Hulu account data that is currently being saved on your browser is one of the most frequent reasons of this problem. Opening the streaming service in Incognito Mode (Private Window) from your preferred browser should be able to solve the issue if you’re having it on a PC.

An old Hulu account is linked to a We Encountered An Error When Switching Profiles. If Hulu’s servers discover that the Facebook account you’re using to sign in with your current account was previously used with another account, it will also result in this error. If this situation applies, you ought to be able to resolve the issue by breaking connections between your Facebook account and the previous Hulu account.

We Encountered An Error When Switching Profiles – Streaming on your entire account may be halted by Hulu’s server if numerous devices with your Hulu account activated are pinging from locations where Hulu is not officially supported. In this situation, eliminating any superfluous device from the Manage your Devices menu ought to be able to fix the issue.

Account ban or suspension – In some cases, it’s also conceivable that the error you’re seeing is actually the result of limitations placed by Hulu’s assistance because you violated their Terms of Service. In this situation, contacting Hulu’s support staff is your only chance to have the problem fixed.

Method 1: Utilizing Private Mode (Incognito Mode)

It turns out that just opening the same service in Incognito Mode (in Google Chrome) or Private Mode (in Mozilla Firefox) is the most effective workaround for the vast majority of impacted customers who have started experiencing the ‘We Encountered An Error When Switching Profiles‘ problem on Hulu.

While many impacted users have indicated that they have used this workaround successfully, it is more of a workaround than a true repair.

If you need a quick We Encountered An Error When Switching Profiles, just click on your browser’s action button and then choose New Incognito Window from the context menu that appears.

launching a private window in Chrome

Reminder: If you’re using Firefox, click the action button, then select New Private window from the context menu that just opened.

Once the private window has been properly opened, go to the Hulu homepage and sign in again. Remember that your login information won’t be kept as you are in an Incognito window.

We Encountered An Error When Switching Profiles after successfully logging into your Hulu account without getting the same “We encountered an error when switching profiles” message.

Continue to the next suggested solution below if the issue is still present.

Using method two, Hulu can no longer access an old Facebook account

Another scenario where the message “We encountered an error We Encountered An Error When Switching Profiles” in Hulu may occur is when the user is logged into their Facebook account through their browser (or at least a cookie is preserved) and an earlier Hulu account is connected to the same Facebook account.

Once you reach the profile page, this causes an account dispute with We Encountered An Error When Switching Profiles, which will forcefully de-log your account. This occurs because Hulu is utilized to search for a Facebook account and ultimately discovers one that isn’t linked to the one it was looking for.

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If this is the case, you should be able to resolve the issue by entering into your personal Hulu account and disconnecting the connection to your Facebook account.

If this situation does not apply to you or if you have previously tried this and are still seeing the error message “We encountered an error when We Encountered An Error When Switching Profiles” scroll down to the next possible solution below.

Method 3: Disconnecting Extraneous Activated Devices

As it turns out, your Hulu account’s list of activated devices may also be to blame for the emergence of this problem. When you arrive at the profile screen, be prepared to see the “We encountered an error when We Encountered An Error When Switching Profiles” message if you have many activated devices that you are not presently using or if you have devices that are currently pinging from a region where Hulu is not supported.

If this situation applies, you should be able to resolve this issue by going to Hulu’s list of your activated devices, selecting the devices you no longer need, and deleting them from the list of permitted devices.

For a quick tutorial on how to do it from your Hulu We Encountered An Error When Switching Profiles, see below:

To access the Your Account page, log into your Hulu account and click on the account icon (before you reach the profile page).

You may access the Watch Hulu on Your Devices section by scrolling down after you arrive at the Your Account page. Click the Manage Devices button next to it when you see it.

Once you’re finally in the Manage Your We Encountered An Error When Switching Profiles, proceed to click the Remove button next to each unnecessary device and any unfamiliar device.

Taking care of your device

Once all auxiliary devices have been taken away, sign out and back in with your Hulu account once more to see if the error message “We encountered an error when We Encountered An Error When Switching Profiles” still appears when you arrive at the Profile page.

Continue to the next suggested solution below if the issue is still present.

Contacting Support Using Method 4

If none of the aforementioned solutions have worked for you to get around the “We encountered an error when switching profiles” error, your only option is to contact Hulu’s support team.